Sitting inside a scrum team to get flows shipped
A complex SFDC org with API bridges to other platforms, a set US schedule, and flows that needed building and QA testing with the team.
- Practice
- Salesforce flows and development
- Period
- Jun 2024 to Mar 2025
- Client rating
- 5.0 out of 5
Joining an existing team
The brief was specific about working style: join the scrum team, communicate during the US work day on a set schedule, be available for development and QA testing calls, and take task assignments through Monday.com.
That is a client asking for a teammate rather than a vendor, so the engagement was run that way.
Learning the org before changing it
The org carried real complexity, including API bridges to other platforms, so the early work went into understanding those seams before touching automation.
The client singled out exactly that: an understanding of the complexities of their SFDC org along with the bridges around it.
Outcome
Nine months embedded, rated 5.0, with the client endorsing clear communication, collaboration and reliability.
“Balaj has been incredible to work with, I highly recommend him. His communication is good, he has been able to understand the complexities of our SFDC org, along with the API bridges to other platforms. He accomplishes the work quickly and has been highly reliable. One of the best SFDC devs I have worked with.”
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