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Finagy

Bringing a Salesforce org up to best practice for a finance division

Finagy needed a certified developer who could both build and advise. The engagement covered customisation, best-practice review and hands-on consulting across their Salesforce instance.

Practice
Salesforce development and consulting
Period
Sep 2025 to Jan 2026
Client rating
5.0 out of 5
1

A finance division running on an unoptimised org

Finagy, a division of TOSD Corporation, was already live on Salesforce but wanted expert eyes on the setup before adding more to it.

The brief was explicit: a skilled Salesforce developer with a valid certification and extensive experience in the development environment, able to provide expert consultation on optimising the instance.

2

What the brief asked for

The scope was written as development plus advisory rather than a single build.

  • Customise the Salesforce instance around how the business actually works
  • Review the org against platform best practice
  • Provide strategic guidance on where to invest next
  • Stay available for consultation through the engagement
3

How we worked

We ran the engagement part time over four months, which suited a consulting-led scope: review, recommend, build, then hand back with documentation.

Every recommendation came with the practical trade-off attached, so their team could decide what to action now and what to defer.

4

Outcome

Delivered across development and consulting, closed on time, and rated 5.0. The client endorsed the work as reliable, collaborative, committed to quality, clearly communicated and professional.

Key results
Closed on time
build plus advisory, every recommendation costed
5.0
client rating on completion
4 months
from first review to handover
★★★★★
“Umer did an excellent job on this project. He demonstrated deep expertise in the Salesforce development environment and provided thoughtful, practical guidance throughout the engagement. His Salesforce knowledge is strong, he follows best practices, and his recommendations were clear and actionable. He was professional, reliable, and easy to work with, and completed the work successfully and on time. We would absolutely work with him again.”
Client review, Finagy

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What clients say about the work

Every review below is public on Upwork. Hover a row to stop it and read.

★★★★★

We have Balaj as our head Salesforce developer. He is great at fast communication, response time, and project timelines.

Emma F. · Co-founder, Dietitian Live
★★★★★

Working with Umer Balaj has been a game changer for our business. We needed a full customization of our Salesforce system.

Bryce R. · Head of Revenue Operations
★★★★★

I have had the pleasure of working with Balaj for over a year, and he has consistently exceeded expectations. If you are looking for a top-tier Salesforce developer, look here.

Mike P. · CEO
★★★★★

Quick to respond, and ready to help out with any request, Umer is a delight to work with. Currently helping us with multiple integrations.

Jody F. · Salesforce & Deployment Systems Manager
★★★★★

He has been very responsive and helpful with great communication and problem solving skills.

Amber H. · Director of Integrations
★★★★★

He has been nothing but helpful and patient with us and our needs. Very flexible and able to get additional team members to help if needed. Would recommend.

Mollie F. · Director of HR
★★★★★

UTECH HUB knows his ways around Salesforce. They were able to quickly identify and fix persistent issues we had.

Mikhail Myzgin · Peritiae Solutions
★★★★★

We have Balaj as our head Salesforce developer. He is great at fast communication, response time, and project timelines.

Emma F. · Co-founder, Dietitian Live
★★★★★

Working with Umer Balaj has been a game changer for our business. We needed a full customization of our Salesforce system.

Bryce R. · Head of Revenue Operations
★★★★★

I have had the pleasure of working with Balaj for over a year, and he has consistently exceeded expectations. If you are looking for a top-tier Salesforce developer, look here.

Mike P. · CEO
★★★★★

Quick to respond, and ready to help out with any request, Umer is a delight to work with. Currently helping us with multiple integrations.

Jody F. · Salesforce & Deployment Systems Manager
★★★★★

He has been very responsive and helpful with great communication and problem solving skills.

Amber H. · Director of Integrations
★★★★★

He has been nothing but helpful and patient with us and our needs. Very flexible and able to get additional team members to help if needed. Would recommend.

Mollie F. · Director of HR
★★★★★

UTECH HUB knows his ways around Salesforce. They were able to quickly identify and fix persistent issues we had.

Mikhail Myzgin · Peritiae Solutions
★★★★★

Helped me solve a problem I had been battling with for days. Balaj is very knowledgeable in Salesforce and is highly recommended.

Diane Chepaka · Rush Technology
★★★★★

Umer is unmatched, his work is amazing and I am excited for the next project with them.

Bryce Reich · BCM
★★★★★

Great communication and execution. Highly recommended.

Shama Rathi · Salesforce project
★★★★★

Balaj has been incredible to work with. His communication is good, he understood the complexities of our SFDC org along with the API bridges to other platforms. One of the best SFDC devs I have worked with.

Mike Potts · Felix and Fingers
★★★★★

Great developer. Very knowledgeable with Salesforce.

Maura Bevilacqua · Revitpay
★★★★★

UTECH HUB was extremely helpful going over this project. Their technical knowledge was top notch and communication was also great. Would highly recommend.

Cormac White · Salesforce project
★★★★★

Helped me solve a problem I had been battling with for days. Balaj is very knowledgeable in Salesforce and is highly recommended.

Diane Chepaka · Rush Technology
★★★★★

Umer is unmatched, his work is amazing and I am excited for the next project with them.

Bryce Reich · BCM
★★★★★

Great communication and execution. Highly recommended.

Shama Rathi · Salesforce project
★★★★★

Balaj has been incredible to work with. His communication is good, he understood the complexities of our SFDC org along with the API bridges to other platforms. One of the best SFDC devs I have worked with.

Mike Potts · Felix and Fingers
★★★★★

Great developer. Very knowledgeable with Salesforce.

Maura Bevilacqua · Revitpay
★★★★★

UTECH HUB was extremely helpful going over this project. Their technical knowledge was top notch and communication was also great. Would highly recommend.

Cormac White · Salesforce project

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