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Wintrust

Salesforce development inside a regulated banking environment

A full-time developer seat on a banking and financial-services CRM: new functionality, integrations, automation and platform support, delivered under the change discipline a regulated org demands.

Practice
Salesforce, Apex, LWC and banking integrations
Period
Ongoing
Client rating
5.0 out of 5
1

Banking does not allow casual changes

In most orgs a flow can be edited on a Tuesday and reviewed later. In banking every change touches a customer record that sits under audit, so the work runs through requirements gathering, technical design, testing, deployment and documentation before it reaches production.

That discipline shapes the build as much as the requirements do: security is designed at the same time as the feature, not bolted on when someone asks who can see what.

2

What the role covers

A developer seat inside the bank's own delivery structure, working alongside administrators, business analysts, architects and the banking teams themselves.

  • Salesforce solutions built in Apex, LWC, SOQL, triggers and Flow
  • CRM functionality for banking and customer-facing business processes
  • REST and SOAP integrations between Salesforce and external banking and financial systems
  • Automation built on Flow and native platform capability rather than bespoke code
  • Data migration, transformation, validation and ongoing data-quality work
  • Reports, dashboards and custom functionality for relationship and service teams
  • Security through profiles, permission sets, sharing rules and field-level security
  • Production troubleshooting and ongoing platform support
3

Integration is where banking orgs fail

Core banking, lending and servicing systems rarely speak Salesforce's language, and the integration layer is usually the first thing to rot once the person who built it leaves.

API design, error handling and deployment tooling get the same attention as the features on top of them, so the integrations keep working through releases rather than needing a rescue every quarter.

4

The bench behind the seat

Financial Services Cloud, Experience Cloud, MuleSoft and CI/CD experience sit behind the day-to-day work, along with an understanding of how lending and banking workflows actually run, so the platform decisions match the business rather than the other way round.

5

Outcome

Salesforce operating as the central CRM for banking operations: customer management, relationship management, service processes, automation, integrations and the data-driven workflows above them, all on one accountable platform.

Key results
REST and SOAP
integrations to external banking systems
Audit-ready
security across profiles, permission sets and sharing

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Eleven Salesforce certifications covering architecture, development, administration, marketing cloud and Agentforce, plus partner status on both sides of the platform.

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What clients say about the work

Every review below is public on Upwork. Hover a row to stop it and read.

★★★★★

We have Balaj as our head Salesforce developer. He is great at fast communication, response time, and project timelines.

Emma F. · Co-founder, Dietitian Live
★★★★★

Working with Umer Balaj has been a game changer for our business. We needed a full customization of our Salesforce system.

Bryce R. · Head of Revenue Operations
★★★★★

I have had the pleasure of working with Balaj for over a year, and he has consistently exceeded expectations. If you are looking for a top-tier Salesforce developer, look here.

Mike P. · CEO
★★★★★

Quick to respond, and ready to help out with any request, Umer is a delight to work with. Currently helping us with multiple integrations.

Jody F. · Salesforce & Deployment Systems Manager
★★★★★

He has been very responsive and helpful with great communication and problem solving skills.

Amber H. · Director of Integrations
★★★★★

He has been nothing but helpful and patient with us and our needs. Very flexible and able to get additional team members to help if needed. Would recommend.

Mollie F. · Director of HR
★★★★★

UTECH HUB knows his ways around Salesforce. They were able to quickly identify and fix persistent issues we had.

Mikhail Myzgin · Peritiae Solutions
★★★★★

We have Balaj as our head Salesforce developer. He is great at fast communication, response time, and project timelines.

Emma F. · Co-founder, Dietitian Live
★★★★★

Working with Umer Balaj has been a game changer for our business. We needed a full customization of our Salesforce system.

Bryce R. · Head of Revenue Operations
★★★★★

I have had the pleasure of working with Balaj for over a year, and he has consistently exceeded expectations. If you are looking for a top-tier Salesforce developer, look here.

Mike P. · CEO
★★★★★

Quick to respond, and ready to help out with any request, Umer is a delight to work with. Currently helping us with multiple integrations.

Jody F. · Salesforce & Deployment Systems Manager
★★★★★

He has been very responsive and helpful with great communication and problem solving skills.

Amber H. · Director of Integrations
★★★★★

He has been nothing but helpful and patient with us and our needs. Very flexible and able to get additional team members to help if needed. Would recommend.

Mollie F. · Director of HR
★★★★★

UTECH HUB knows his ways around Salesforce. They were able to quickly identify and fix persistent issues we had.

Mikhail Myzgin · Peritiae Solutions
★★★★★

Helped me solve a problem I had been battling with for days. Balaj is very knowledgeable in Salesforce and is highly recommended.

Diane Chepaka · Rush Technology
★★★★★

Umer is unmatched, his work is amazing and I am excited for the next project with them.

Bryce Reich · BCM
★★★★★

Great communication and execution. Highly recommended.

Shama Rathi · Salesforce project
★★★★★

Balaj has been incredible to work with. His communication is good, he understood the complexities of our SFDC org along with the API bridges to other platforms. One of the best SFDC devs I have worked with.

Mike Potts · Felix and Fingers
★★★★★

Great developer. Very knowledgeable with Salesforce.

Maura Bevilacqua · Revitpay
★★★★★

UTECH HUB was extremely helpful going over this project. Their technical knowledge was top notch and communication was also great. Would highly recommend.

Cormac White · Salesforce project
★★★★★

Helped me solve a problem I had been battling with for days. Balaj is very knowledgeable in Salesforce and is highly recommended.

Diane Chepaka · Rush Technology
★★★★★

Umer is unmatched, his work is amazing and I am excited for the next project with them.

Bryce Reich · BCM
★★★★★

Great communication and execution. Highly recommended.

Shama Rathi · Salesforce project
★★★★★

Balaj has been incredible to work with. His communication is good, he understood the complexities of our SFDC org along with the API bridges to other platforms. One of the best SFDC devs I have worked with.

Mike Potts · Felix and Fingers
★★★★★

Great developer. Very knowledgeable with Salesforce.

Maura Bevilacqua · Revitpay
★★★★★

UTECH HUB was extremely helpful going over this project. Their technical knowledge was top notch and communication was also great. Would highly recommend.

Cormac White · Salesforce project

We ship our own apps, not just client work

Being an ISV Partner as well as a consulting one changes how we build for you. Both products are listed on AppExchange and 100% native: no external processor, no data leaving your org.

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