Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name, email address, phone number

  • Company name and business details

  • Login credentials for CRM or platforms (shared by client with consent)

b) Non-Personal Information

  • Browser type, device information, IP address

  • Website usage data, pages visited, and interaction data

c) Email Marketing Data

  • Email addresses provided through forms, subscriptions, or CRM systems

  • Campaign engagement data such as open rates, click-through rates, and conversions

2. How We Use Your Information

UTECH HUB uses collected information to:

  • Provide and manage our services

  • Implement and optimize CRM, ERP, and website solutions

  • Run and manage email marketing campaigns and automation

  • Communicate updates, offers, and service-related information

  • Improve website performance, user experience, and security

3. Legal Basis for Processing

We process personal data based on:

  • Client consent

  • Contractual necessity

  • Legitimate business interests

  • Legal and regulatory obligations

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyze traffic and user behavior

  • Improve website functionality

  • Track email marketing and CRM performance

You may disable cookies through your browser settings.

5. Email Marketing & Communication

  • We only send emails to users who have provided consent or have an existing business relationship

  • You may unsubscribe from marketing emails at any time

  • UTECH HUB follows best practices for email marketing and anti-spam regulations

We are not responsible for deliverability issues caused by third-party email platforms.

6. Data Sharing & Third-Party Services

We may share data with trusted third-party platforms including:

  • Salesforce

  • HubSpot

  • NetSuite

  • WordPress plugins and hosting providers

  • Email marketing platforms

Data is shared only as necessary to deliver services.

7. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to fulfill service obligations, legal requirements, or business purposes.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • Request data portability

To exercise these rights, contact us through official channels.

10. Client Data & Confidentiality

All client data accessed during CRM, Email Marketing, WordPress, or Virtual Assistance projects is treated as confidential and used strictly for service delivery.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

12. International Data Transfers

Client data may be processed or stored on servers located in different countries depending on third-party platforms used.

13. Changes to This Policy

UTECH HUB may update this Privacy Policy at any time. Continued use of our services indicates acceptance of the updated policy

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact UTECH HUB via our official communication channels.

Email: Info@utechhub.com