Terms & Conditions

1. About UTECH HUB

UTECH HUB is a digital services company providing professional solutions including Salesforce Consulting & Development, HubSpot CRM Services, NetSuite ERP Services, WordPress Design & Development, and Virtual Assistance. These Terms apply to all visitors, clients, and users of our services.

2. Acceptance of Terms

By using our website or hiring our services, you confirm that you:

  • Are legally capable of entering into a binding agreement

  • Agree to these Terms & Conditions in full

  • Agree to comply with all applicable laws and regulations

If you do not agree, please do not use our services.

3. Services Scope

UTECH HUB provides customized digital and business solutions, including but not limited to:

  • Salesforce CRM implementation, customization, integration, and support

  • HubSpot CRM setup, marketing automation, and sales optimization

  • NetSuite ERP implementation, customization, and consulting

  • WordPress website design, development, optimization, and maintenance

  • Email marketing strategy, campaign management, automation, and analytics

  • Virtual assistance services (administrative, CRM, data entry, support tasks)

  • Email Marketing services including campaign setup, automation, newsletters, audience segmentation, and performance optimization

The exact scope, timeline, and pricing of services will be defined in a written proposal, contract, or email agreement.

4. Payments & Billing

  • All payments must be made as agreed in the proposal or invoice

  • Advance or milestone-based payments may be required

  • Late payments may result in service suspension or delays

  • All fees are non-refundable unless explicitly stated otherwise

UTECH HUB reserves the right to revise pricing for future services.

5. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information required for project execution

  • Respond timely to queries, approvals, and feedback

  • Ensure they have rights to any content, data, or credentials shared with us

Delays caused by the client may affect timelines and delivery.

6. Intellectual Property Rights

  • All pre-existing tools, frameworks, and methodologies used by UTECH HUB remain our intellectual property

  • Upon full payment, the client receives rights to the final deliverables as defined in the agreement

  • UTECH HUB reserves the right to showcase completed work in portfolios unless otherwise agreed

7. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or personal information shared during the engagement. This obligation remains valid even after project completion.

8. Third-Party Tools & Platforms

UTECH HUB may use third-party platforms such as Salesforce, HubSpot, NetSuite, WordPress, plugins, or hosting providers. We are not responsible for outages, updates, or changes made by third-party services.

9. Limitation of Liability

UTECH HUB shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, revenue, or business opportunities

  • Issues arising from misuse of delivered solutions

Our total liability shall not exceed the amount paid for the specific service.

10. Warranties & Disclaimers

  • Services are provided on an “as-is” and “as-available” basis

  • We do not guarantee specific business outcomes, rankings, or revenue results

  • CRM and website performance depends on multiple external factors

11. Termination

UTECH HUB reserves the right to terminate services if:

  • Terms are violated

  • Payments are not made on time

  • The client engages in unlawful or abusive behavior

Clients may terminate services with written notice, subject to payment for work completed.

12. Revisions & Changes

Reasonable revisions are provided as defined in the project scope. Additional changes outside the agreed scope may be charged separately.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable local laws. Any disputes shall be resolved through mutual discussion before legal action.

14. Updates to Terms

UTECH HUB may update these Terms & Conditions at any time. Continued use of our services after updates constitutes acceptance of the revised terms.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact UTECH HUB through our official communication channels.

Email: Info@utechhub.com